Got questions?
Frequently Asked Questions
Everything you need to know before booking a tour with us. Can't find your answer? Just email us.
Pick a tour from our Tours page, click "Book Tour," and fill in the short form with your details, preferred date and number of travelers. We'll confirm availability by email, usually within a few hours.
No — booking through the website only sends us a request. We confirm availability and arrange payment directly with you by email, so nothing is charged automatically when you submit the form.
Most tours can be cancelled free of charge up to 24 hours before the start time. Tours that involve pre-arranged transport or lunch (like day trips to Giethoorn or the Grand Netherlands Tour) require 48 hours' notice. Full details are on our Cancellation Policy page.
It depends on the tour, but we keep groups small on purpose — most cap between 10 and 16 people. Each tour page lists the exact group size under "Quick Facts."
Yes, most of our tours are family-friendly, especially the Volendam & Marken and Grand Netherlands tours. A few, like the Dom Tower climb in Utrecht (465 steps), are better suited to older children. If you're unsure, email us and we'll advise honestly.
Comfortable walking shoes are the one thing that matters for every tour — the Netherlands is flat, but we do walk. The weather changes quickly, so a light jacket is always a good idea, even in summer, especially on tours that involve a boat or ferry.
We currently run small-group tours rather than fully private ones, but if you have a larger group (10+) or a special occasion in mind, email us at dutchwanderer@outlook.com and we'll see what we can arrange.
All of our guides speak fluent English and Dutch. If you need a tour in another language, let us know when booking and we'll do our best to arrange it.
Tours run rain or shine — this is the Netherlands, after all. Bring a rain jacket or umbrella. Tours are only cancelled in genuinely unsafe weather, in which case we'll contact you as early as possible to rebook or refund.
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